diff --git a/src/plus/focus/focusService.ts b/src/plus/focus/focusService.ts
index 63f6c49..2ea8518 100644
--- a/src/plus/focus/focusService.ts
+++ b/src/plus/focus/focusService.ts
@@ -1,7 +1,9 @@
 import type { Disposable } from 'vscode';
+import { window } from 'vscode';
 import type { Container } from '../../container';
 import type { GitRemote } from '../../git/models/remote';
 import type { RichRemoteProvider } from '../../git/remotes/richRemoteProvider';
+import { isSubscriptionPaidPlan } from '../../subscription';
 import { log } from '../../system/decorators/log';
 import { Logger } from '../../system/logger';
 import { getLogScope } from '../../system/logger.scope';
@@ -83,6 +85,8 @@ export class FocusService implements Disposable {
 			const result = (await rsp.json()) as Result;
 			return type == null ? result.data : result.data.filter(i => i.type === type);
 		} catch (ex) {
+			if (ex instanceof Error && ex.message === 'Authentication required') return [];
+
 			Logger.error(ex, scope);
 			debugger;
 			throw ex;
@@ -104,6 +108,10 @@ export class FocusService implements Disposable {
 		const scope = getLogScope();
 
 		try {
+			if (!(await ensureAccount('Pinning requires an account', this.container))) {
+				throw new Error('Unable to pin item: account required');
+			}
+
 			type Result = { data: EnrichedItemResponse };
 
 			const rq: EnrichedItemRequest = {
@@ -143,6 +151,10 @@ export class FocusService implements Disposable {
 		const scope = getLogScope();
 
 		try {
+			if (!(await ensurePaidPlan('Snoozing requires a trial or paid plan', this.container))) {
+				throw new Error('Unable to snooze item: subscription required');
+			}
+
 			type Result = { data: EnrichedItemResponse };
 
 			const rq: EnrichedItemRequest = {
@@ -177,3 +189,109 @@ export class FocusService implements Disposable {
 		return this.delete(id, 'unsnooze');
 	}
 }
+
+async function ensurePaidPlan(title: string, container: Container): Promise<boolean> {
+	while (true) {
+		const subscription = await container.subscription.getSubscription();
+		if (subscription.account?.verified === false) {
+			const resend = { title: 'Resend Verification' };
+			const cancel = { title: 'Cancel', isCloseAffordance: true };
+			const result = await window.showWarningMessage(
+				`${title}\n\nYou must verify your email before you can continue.`,
+				{ modal: true },
+				resend,
+				cancel,
+			);
+
+			if (result === resend) {
+				if (await container.subscription.resendVerification()) {
+					continue;
+				}
+			}
+
+			return false;
+		}
+
+		const plan = subscription.plan.effective.id;
+		if (isSubscriptionPaidPlan(plan)) break;
+
+		if (subscription.account == null) {
+			const signIn = { title: 'Start Free GitKraken Trial' };
+			const cancel = { title: 'Cancel', isCloseAffordance: true };
+			const result = await window.showWarningMessage(
+				`${title}\n\nTry our developer productivity and collaboration services free for 7 days.`,
+				{ modal: true },
+				signIn,
+				cancel,
+			);
+
+			if (result === signIn) {
+				if (await container.subscription.loginOrSignUp()) {
+					continue;
+				}
+			}
+		} else {
+			const upgrade = { title: 'Upgrade to Pro' };
+			const cancel = { title: 'Cancel', isCloseAffordance: true };
+			const result = await window.showWarningMessage(
+				`${title}\n\nContinue to use our developer productivity and collaboration services.`,
+				{ modal: true },
+				upgrade,
+				cancel,
+			);
+
+			if (result === upgrade) {
+				void container.subscription.purchase();
+			}
+		}
+
+		return false;
+	}
+
+	return true;
+}
+
+async function ensureAccount(title: string, container: Container): Promise<boolean> {
+	while (true) {
+		const subscription = await container.subscription.getSubscription();
+		if (subscription.account?.verified === false) {
+			const resend = { title: 'Resend Verification' };
+			const cancel = { title: 'Cancel', isCloseAffordance: true };
+			const result = await window.showWarningMessage(
+				`${title}\n\nYou must verify your email before you can continue.`,
+				{ modal: true },
+				resend,
+				cancel,
+			);
+
+			if (result === resend) {
+				if (await container.subscription.resendVerification()) {
+					continue;
+				}
+			}
+
+			return false;
+		}
+
+		if (subscription.account != null) break;
+
+		const signIn = { title: 'Sign In / Sign Up' };
+		const cancel = { title: 'Cancel', isCloseAffordance: true };
+		const result = await window.showWarningMessage(
+			`${title}\n\nGain access to our developer productivity and collaboration services.`,
+			{ modal: true },
+			signIn,
+			cancel,
+		);
+
+		if (result === signIn) {
+			if (await container.subscription.loginOrSignUp()) {
+				continue;
+			}
+		}
+
+		return false;
+	}
+
+	return true;
+}